Terms of service

• WARRANTY IS VOID WITHOUT THIS INVOICE and NON-TRANSFERABLE and ONLY APPLIES TO THE ORIGINAL PART PURCHASED only IF THE PART IS NOT DAMAGED OR ALTERED. ANY AND ALL ELECTRICAL PARTS ARES SOLD AS IS WITH NO WARRANTY.
• If, within the warranty period, a mechanical part is defective, and a replacement is not obtainable, a refund will be given. No warranty or reimbursement on labor under any circumstances. Return parts may incur a 25% restocking fee.
• Engines and Transmissions have a 30 days limited warranty.
• Overheating, low fluid levels, and noncompliance with following manufacturing standards of installation by a certified shop and mechanic void all warranties.
• Although County Auto Salvage LLC makes every effort to make the part look as nice as possible before it ships no warranty or guarantee is made towards the appearance of that part.
• County Auto Salvage LLC takes no responsibility for the suitability of the parts ordered. County Auto Salvage LLC is not responsible for the buyer's errors, or incorrectly ordered parts.
• It is the buyer’s responsibility to return the part to County Auto Salvage LLC and pay any shipping cost.
• All sheet metal, glass, body parts, used tires, trim packages, metal colors, etc., and SRS units are sold as-is.
• This warranty does not cover damage if parts are used in connection with racing purposes or vehicles with racing equipment, commercial usage or damage by accident or misuse, or off-road purposes.
• County Auto Salvage LLC does not assume responsibility for labor, towing charges, utilities, loss due to downtime, cost of lodging, cost of vehicle use, transportation, car or truck rental, etc. inconvenience.

Engine Warranty

• The engine warranty covers the long block and internal parts. Gaskets, hoses, wiring, and sensors are sold separately and are not part of the engine warranted.
• Engine warranties are limited to manufacturing defects in the block, heads, pistons, crankshafts, camshafts, rockers, and oil pumps. We do not warranty any attached accessory parts, such as switches, sensors, cables, electronics, belts, hoses, water pumps, manifolds, wire harnesses, valve covers, brackets, flywheels, etc. Diesel Engines: We do not cover injectors, high-pressure oil pumps, high-pressure fuel injectors, or any other part which is not part of the core engine as defined above.
• In the event of a warranty claim, an Engine Diagnostic Report is required from an ASE Certified Automotive facility. An Engine Diagnostic Report can be sent to you or your ASE Certified Automotive facility in the event that a diagnostic report is not available.
• Make sure to inspect all parts before signing for them on delivery.
• The stated mileage is not guaranteed and is correct to the best of our knowledge.
• We do not warranty oil leaks/damage on engines or transmissions due to non-replaced of seals, gaskets, or filters.
• OEM auto parts are interchangeable with multiple years, makes and models which means the same part is an exact fit for multiple makes and models as determined by OEM standards. If the customer does not provide County Auto Salvage LLC with the correct vehicle stats, we do not guarantee the part to be suitable for fit.
• Any engine and transmission returned not in the same assembled condition as it was received will not be refunded under any circumstances. If the engine or transmission is disassembled in any way without our express written authorization it will void the warranty.
• Engines and transmissions are tested, visually inspected, and cleaned. The installer must use OEM fluids.
• No Refunds will be issued due to Shipping Damage or Broken Items if not reported within 48 Hours of Delivery to County Auto Salvage LLC and the Freight Company, which is the deadline to file a Freight Claim. Additionally, some form, such as an email, of written verification from the Freight Company of the Freight Claim must be retained in your records regardless of the time frame the Freight Claim was reported in.
• Pickups of Returns, Defective Items, and/or Cores must originate from the shipping address of the original order. No exceptions will be considered. Otherwise, refunds, returns, and/or replacements will not be authorized.

Transmission Warranty

• It is the responsibility of the installer to replace the radiator or transmission oil cooler, flush the transmission oil cooling lines, fill the differential, adjust the shifter mechanism, replace filters, replace seals, replace pan gaskets and reset or replace computer codes when installing a transmission.
• Improper detent adjustment, low fluid level, failure to install new filter, broken front pump, or improper installation voids all warranties. Oil seals and gaskets are not warranted.
• Shearing or breaking of teeth in standard transmissions is NOT WARRANTIED under any circumstances.
• Transmissions must have correctly fitted new seals and OEM new fluid installed at the time of installation. It is the customer’s responsibility to keep all receipts and records for warranty purposes.

All Body Parts Warranty

• All body parts such as Doors, Tailgate Decklid, Trunk lid, Fenders, Bumpers, Hoods, Quarter Panels, Header Panels Etc.…are Sold “AS IS” and are not guaranteed to come with hinges, hood ornaments, latches, headlights, trim or grilles. Buyer may request specific colors for body parts but a color match is never guaranteed. County Auto Salvage recommends that body parts should be repainted upon delivery to match your vehicle. Please note that we work with used auto parts that may have some wear and tear due to normal use.